Department Assistant - Financial Aid

Posting Details

Position Information

Posting Number S0261
Job Title Department Assistant - Financial Aid
Department Financial Aid Office

Position Summary Information

Location St. Louis/Webster Groves, MO
Job Description Summary

The Department Assistant performs duties under general supervision completing moderately complex clerical assignments and giving service with regard to Financial Aid records and information. Handles confidential records.

Minimum Qualifications

• High School Graduate
• Data entry skills.
• Knowledge of current office practices and procedures.
• Knowledge of and experience with computers.
• Effective communication skills.
• Ability to establish and maintain effective working relationships with co-workers, students, and the general public.

Preferred Qualifications

• Some college preferred

Physical Demands
Essential Duties

• Gives financial aid information in person or by telephone to students, staff, and the public applying knowledge of departmental policies and procedures; may greet people, route telephone calls and mail.
• Reviews financial aid documents for completion and accuracy.
• Enters student and loan information on to the computer system.
• May receive, research, and resolve student financial aid problems; refers more serious problems to immediate supervisor.
• As necessary, assists other department personnel with researching and troubleshooting inquiries from network campuses

Full Time (>30 hrs/wk) or Part Time (<30 hrs/wk) Full Time
Special Instructions to Applicants

If you are unable to submit your documents online, send them to:
Department Assistant – Financial Aid, St. Louis/Webster Groves, MO
Human Resources Jobs
470 E. Lockwood Avenue
St. Louis, MO 63119

Posting Detail Information

Open Date 10/03/2017
Close Date
Open Until Filled Yes

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • Doctoral Degree
    • Requisite degree earned by position start date
  2. * How many years of experience do you have?
    • 0 to 1 year
    • 2 to 4 years
    • 5 to 7 years
    • 8 to 9 years
    • 10+ years

Applicant Documents

Required Documents
  1. Cover Letter-Letter of Interest
  2. Resume
Optional Documents